With locations in Germany, Switzerland and Poland , Capita Europe is one of the leading outsourcing service providers in all of Europe with over 7,650 employees . As a partner to many large companies, Capita takes on industry-specific tasks in terms of customer management and digitalization. This includes, among other things, customer service, payment transactions, dunning, service requests, process optimization and transformation. The company accompanies and controls all contacts between customers and companies.
Apply to Capita Europe
With As an employer, Capita Europe expects a wide range of opportunities for career starters, but also students who are looking for a part-time job or working student position. Vacancies at Capita are available across all areas of the company.
In particular, customer advisors are wanted for most locations as the company is constantly growing. You can apply directly using the online application form. You can either upload all the necessary documents in one document or upload cover letters, application photos, CVs and certificates individually.
In addition, applications can also be submitted via video via the Talentcube app for the Berlin, Kiel and Rostock locations.
If there is no suitable position advertised, you can send an unsolicited application to Capita at any time.
Capita positions regularly advertise jobs for the following areas:
- Administration
- Education
- Finance & Controlling
- Inbound commercial
- Inbound sales
- Inbound technical support
-IT
- Management
- Outbound
- Personnel
- Miscellaneous
- Distribution
Freedom for employees
With a If you have successfully applied to Capita, you have found an employer who offers you a great deal of flexibility. Whether professional, career changer, student, parent looking for part-time work or person with a disability: Capita emphasizes that employees are given freedom and that a solution is found for many obstacles.
For example, there is no discrimination against non-native speakers because Capita is a broadly based international company. Customers are advised in numerous languages.
The employer profile on Connectium also highlights the wide range of possible applications and the associated expected qualifications of the applicants.
Capita locations in Germany
Capita employs 75,000 people worldwide. Locations can also be found in the following cities in Germany:
- Aachen
- Berlin
- Erfurt
- Kiel
- Krakow
- Krefeld
- Cologne
-Leipzig
- Mannheim
-Rostock
Future-oriented customer management
The motto of the outsourcing service provider is “Can do”. This refers, among other things, to the possibilities of the services offered. Through decades of experience in the field of pioneering customer management and data analysis in extensive information systems, Capita has created the best conditions for effective customer management, transformation, digital services, IT services, service models and mobile solutions. In 2016, the company counted out loud Forbes is one of the 100 most innovative companies in the world for the third time in a row.
Pleasant working atmosphere
In addition, the Capita motto refers to the internal structuring of the company. The basic principles include equality, diversity, a future-proof working environment, attractive development opportunities, a pleasant working atmosphere, intensive induction and comprehensive project training. Teamwork is very important to Capita, because together you can achieve much more. The company also welcomes your creative ideas for improving processes. Anyone can make suggestions and address problems.
As a newcomer, you will be professionally trained at Capita and given a mentor who knows your area well, explains the processes to you and answers any questions you may have.
Employees within the group also have the opportunity to complete training (e.g. as a businessman or as a service specialist for dialogue marketing), obtain a professional qualification and receive a variety of further training.
The communications service provider offers all employees the same opportunities and opportunities for advancement. You have the opportunity to change areas, get to know new areas of responsibility and tackle new challenges at other locations.
Industry diversity
For many European companies, Capita Europe handles the entire customer journey. However, this does not have to be the norm, as various companies are also happy to take on individual tasks. In addition, no one has to give up their customer management completely. Capita offers to work with companies to find new, innovative solutions and approaches to customer management and digitalization. The service covers numerous industries such as telecommunications, IT, healthcare, energy, final services, industry, trade, automotive and tourism.
Despite the diversity of the industries, Capita guarantees a specific approach to customers. The size of the company and the numerous employees ensure in-depth know-how and the necessary expert knowledge.
Social responsibility
The company is aware of its social responsibility. This not only applies to customers who should be given the best possible advice, but above all to our own employees. The goal is a long-term bond between company management and employees.
As an employee, Capita offers you fair remuneration above the industry average, flexible working hours, sufficient vacation, subsidies for bus and train tickets, a company pension plan, team events and supportive work resources such as the opportunity to move without having to change employers.
Apply now!
With locations in Germany, Switzerland and Poland, Capita Europe is one of the leading outsourcing service providers in all of Europe with over 7,650 employees. As a partner to many large companies, Capita takes on industry-specific tasks in terms of customer management and digitalization
